The pre-history:
I have contacts from 4 companies in my database. These are marked using a multiselect picklist.
The four companies have many contacts in common. Therefor each contact can have multiple values in this field.
The problem:
When we send out emails we would like the customer to experience that they receive the email from the company they are related to. So if you are a “xxx_contact” the sender should also be xxx and so on.
When I build my signature rule I need to choose a field value. But as I already told, there can be multiple values in this data field. Therefor I have tried using a wild card. Like *xxx_contact* indicating that the field should not be exactly “xxx_contact” but just containing the value.
But no luck so far. When I test my campaign I keep rechiving emails from my default sender.
Does anyone have a work around for this ?
Please help