I have kind of a big problem, that is I have all these people in a step which associated members to campaigns stuck in my program builder. We send out a big Newsletter and from there people clicked on things and went down other paths/ campaigns. The issues is that these leads that wen down a particular campaign just did not get associated with it, in SalesForce there is no trace of that person ever entering Campaign X. I see all those people in this step and I have talked to Oracale support a few time snow to have this issue fixed but its been months and the members are still hanging out in that step. Has anyone else run into such an issue? Can anyone help me figure out how to associate members with campaigns?
Thank you!