Our Cloud Operations is currently investigating an incident where some functions of Bulk API are unavailable to our clients. We currently don't have an ETA, but the next update will be 3:00 pm EDT (UTC-4).
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**Update**
Tuesday, March 11th, 3:07 pm EDT (UTC -4)
Both Cloud Operations and the Development Team are still investigating the incident. In the interim, the teams are manually working the Bulk API queues to assist in minimizing impact. While we still don't have an ETA, the next update will be around 4:00 pm EDT (UTC-4).
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**Update**
Tuesday, March 11th, 3:58 pm EDT (UTC -4)
Cloud Operations and the Development Team continue to work at this incident. The incident has improved with their efforts and we are now facing performance degradation. Cloud Operations continues to monitor the situation as we also work in parallel to hot-fix aspects of the overall incident. While we still don't have an ETA, the next update will be around 5:00 pm EDT (UTC-4).
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**Update**
Tuesday, March 11th, 5:03 pm EDT (UTC -4)
Cloud Operations and the Development Team continue to work at this incident aggressively. They are working through identifying the root cause. While we still don't have an ETA, the next update will be around 7:30 pm EDT (UTC-4).
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**Update**
Tuesday, March 11th, 7:27 pm EDT (UTC -4)
Cloud Operations and the Development Team are still investigating the root cause. Users will continue to see performance degradation when using the Bulk API. As we are unable to provide an ETA, the next update will be around 10:15 am EDT (UTC-4) Wednesday, March 12th, 2014.